Portfolio Recovery Associates LLC (“Portfolio”) recently settled a multi-district class action that included roughly 7.4 million class members. Plaintiffs allege that Portfolio violated the TCPA by placing calls to cell phones using an ATDS without their consent. The settlement has not yet been approved by the court but it requires Portfolio to pay out $18 million and have an injunction ordered which will prohibit Portfolio from using its Avaya Proactive Contact Dialer to place calls to any person’s cellular telephone numbers without prior express consent.
This costly settlement could have been avoided entirely if compliance measures were properly in place. To find out more, give us a call at 866-362-5478.