On June 8, 2016, US District Judge Carlos Mendoza of Florida entered a temporary restraining order against Life Management Services and a number or related entities and individuals. The case was brought by the FTC and the State of Florida working together. The primary allegations in the government’s lawsuit involve illegal robocalls, prohibited up-front fees, and sales misrepresentations.
This latest case marks the 39th action taken since January 2015 as part of a coordinated multinational enforcement effort to halt robocall operations. According to the FTC, the Orlando-based defendants “bombarded consumers with illegal robocalls in an attempt to sell bogus credit card rate reduction services.” Defendants also are alleged to have violated the caller ID rules, as they pushed out phrases such as “Bank Card Services” instead of their real business names.
The lesson of the day is a reminder that you need prior written consent to deliver marketing robocalls, and you must transmit accurate caller ID information. Comply or lose your business!