TCPA for Utilities

The utility companies that provide the public with electricity must navigate a vast web of regulations, including the Telephone Consumer Protection Act (TCPA), which governs how utilities communicate with the public. The specific nature of the various sorts of messages that these organizations communicate to the public can make TCPA compliance particularly complicated.

In this guide, we explain how the following TCPA issues apply specifically to utility companies:
• How to manage consent and what sorts of messages require which sorts of consent
• Which sorts of risks are inherent to telemarketing for utility companies
• Which sorts of exemptions to telemarketing statutes are available for utility companies

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