Author: stefen

Eleventh Circuit Rules that One Text Message Is Sufficient for Standing

Last month, the Eleventh Circuit issued a ruling in Drazen v. Pinto that overturned a lower court decision and set a precedent that the receipt of a single, unwanted text message constitutes sufficient harm to confer Article III standing. This is the latest twist in the long journey of this class action and represents another… Continue reading Eleventh Circuit Rules that One Text Message Is Sufficient for Standing

FCC Issues $300 Million Fine for Auto Warranty Robocalls

The Federal Communications Commission (FCC) announced its largest ever fine for illegal robocalls. The $300 million fine is being levied against Roy M. Cox and Aaron Michael Jones for running a robocall scam purporting to sell auto warranties under the auspices of numerous companies. The alleged violations that the FCC details are extensive: “The enterprise… Continue reading FCC Issues $300 Million Fine for Auto Warranty Robocalls

Webinar Recap: Breaking Down the FTC’s New Telemarketing Enforcement Sweep

We recently hosted a webinar entitled Breaking Down the FTC’s New Telemarketing Enforcement Sweep. Hosted by Contact Center Compliance’s Chief Product Office, Isaac Shloss and featuring Eric J. Troutman, Partner at Troutman Amin, and Angelika Munger, Paralegal at Troutman Amin, this webinar examined the ways that the Federal Trade Commission (FTC) has been increasingly asserting… Continue reading Webinar Recap: Breaking Down the FTC’s New Telemarketing Enforcement Sweep

Webinar Recap: What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More

Recently we hosted a entitled What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More. Hosted by Contact Center Compliance’s Chief Product Officer, Isaac Shloss, and with our esteemed guest Michele Shuster, Partner at MacMurray & Shuster LLP, this webinar covered a variety of important topics with nuance and depth. As Isaac… Continue reading Webinar Recap: What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More

OTSA Class Action Filed Against Office Depot

The Oklahoma Telephone Solicitation Act (OTSA) went into effect late last year and we are now beginning to see notable litigation resulting from it. Earlier this year, a class action was filed against Office Depot alleging violations of the OTSA’s dangerous autodialer restrictions. Like the since-amended Florida Telephone Solicitation Act (FTSA), the OTSA functions as… Continue reading OTSA Class Action Filed Against Office Depot

Connecticut Passes New Telemarketing Law

At the end of last month, Connecticut Governor Ned Lamont signed a bill into law that changes some aspects of the state’s telemarketing regulations. The new law expands the applicability of the state’s prohibitions on telephonic sales calls. Previously, those calls had been prohibited when made with an autodialer and only if they were unsolicited… Continue reading Connecticut Passes New Telemarketing Law

Louisiana Governor Declares July 3 Holiday, Prompting Call Restrictions

Louisiana Governor John Bel Edwards has declared that July 3, 2023 is a legal holiday within the state. Due to Louisiana’s telemarketing laws, this means that sales calls will be banned. For more information about July’s restricted call dates, click here. And for more information about Louisiana’s idiosyncratic telemarketing regulations, click here.

Sixth Circuit Rules a Single RVM Constitutes Sufficient TCPA Harm

Earlier this month, the Sixth Circuit Court of Appeals ruled that the receipt of a single ringless voicemail (RVM) was sufficient to satisfy the Article III requirements for standing in a Telephone Consumer Protection Act (TCPA) class action. This is consistent with how courts have handled RVM calls but continues the patchwork application of Article… Continue reading Sixth Circuit Rules a Single RVM Constitutes Sufficient TCPA Harm

Compliance Refresher: What Is TCPA Consent?

Often the most punitive aspects of telemarketing regulations are reserved for autodialed calls made without proper consent. This is a significant component of the federal Telephone Consumer Protection Act (TCPA) as well as state-level laws such as the Florida Telephone Solicitation Act (FTSA) and Oklahoma Telephone Solicitation Act (OTSA). Generally, there are two levels of… Continue reading Compliance Refresher: What Is TCPA Consent?