As you recall, the rules provided FCC approval for phone companies to block calls that appeared to originate from invalid, unallocated or unassigned numbers. The FCC, in recognition of potential pitfalls, sought comment on the call blocking mitigation options, including the need for a challenge mechanism for erroneously blocked calls.
Author: stefen
Leaked Email Reveals A New Pro-Business CFPB
The Consumer Financial Protection Bureau (CFPB) is going through major changes under the new leadership of Mick Mulvaney. In a leaked internal email sent by President Trump’s acting director to staff, he issued his mission statement and set a clear new course for the CFPB.
FTC Announces Annual Maximum Fine Increase for TSR Violations
The FTC announced today that the maximum civil fine for violations of the Telemarketing Sales Rule (TSR) has increased from $40,654 to $41,484.
TCPA Watch List: Issues For 2018
The TCPA continues as the statute of choice among plaintiffs and class action attorneys. Many of the problems that were inherent of the TCPA in 2017 are still with us as we move forward into what we expect to be a better year for businesses and telemarketing in particular.
TCPA Healthcare Exception Tested in Court
The Healthcare Exception to the TCPA had its day in court this month. In their decision, the U.S. Court of Appeals for the Second Circuit issued a broad interpretation for automated calls delivering healthcare messages.
Court To Decide Major TCPA Changes
It could be the most important court decision to affect the telemarketing industry since the enactment of the Telephone Consumer Protection Act of 1991. The issues of concern in ACA Int’l v. FCC are autodialers, reassigned numbers, and revocation of consent.
B2B Marketing: Winning the Struggle with TCPA Compliance
Telemarketing regulations are very complex and often confusing to companies both large and small. That is especially true for business-to-business marketers.
FTC Releases 2017 DNC Registry Report to Congress
The Federal Trade Commission published its biennial report to Congress focused on the use of the National Do Not Call (DNC) Registry by both consumers and businesses and other organizations over the past two years. The report provides a summary of the current operations of the Registry, the Registry’s impact on new telecommunication technologies, and… Continue reading FTC Releases 2017 DNC Registry Report to Congress
Single Unanswered Telemarketing Call Triggers TCPA Lawsuit
The U.S. Court of Appeals for the Third Circuit recently ruled that a single pre-recorded message left on someone’s voicemail is cause for a TCPA lawsuit.
Court Dismisses Kohl’s TCPA Class Action
The New Jersey district federal court dismissed a putative class action against Kohl’s Department Stores. In its decision, the court rejected the plaintiff’s claim that sentence long opt-out replies to automated text messages were a “reasonable” method for revoking consent under the TCPA. The plaintiff failed to follow Kohl’s explicit instructions which provided a clear… Continue reading Court Dismisses Kohl’s TCPA Class Action