Top 5 Risks for Inbound Call Centers

Telemarketers must often navigate a minefield of risks. The Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR), various Do Not Call (DNC) laws, and other regulatory statutes present a vast array of potential, costly violations.

Inbound call centers must abide by telemarketing regulations. However, because of the nature of the business, they face a unique assortment of risks. This guide will cover the most prominent and perilous of those risks.

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