Category: Uncategorized

Michael Bloomberg’s Presidential Campaign Faces TCPA Suit

The 2020 presidential campaign for Michael Bloomberg, a billionaire media mogul and former New York City mayor, lasted barely more than 3 months and cost a reported $1 billion—mostly coming out of his own pocket. It seems possible that his campaign’s texting efforts may cost him some additional money as two individuals have filed a… Continue reading Michael Bloomberg’s Presidential Campaign Faces TCPA Suit

State of Emergency Declared in Louisiana

Louisiana has declared an emergency that prohibits unsolicited telemarketing calls into the state effective 6 AM CST October 9, 2020.  Current Status: Mandatory EOC Presence – All Telephonic Solicitation Prohibited As of October 9, 2020, 6 AM CST, the Louisiana Public Service Commission will be required to report to the Office of Homeland Security and… Continue reading State of Emergency Declared in Louisiana

TRACED Act NPRM: FCC Will Review TCPA Exemptions

The Federal Communications Commission (FCC) has released a Notice of Proposed Rulemaking (NPRM) outlining the next steps in the Commission’s ongoing efforts to implement the TRACED Act. This next round of rulemaking specifically pertains to the TRACED Act’s requirement’s related to exemptions to the Telephone Consumer Protection Act’s (TCPA) consent requirements for the use of… Continue reading TRACED Act NPRM: FCC Will Review TCPA Exemptions

District Court Rules That TCPA Was Unconstitutional Between 2015 and 2020

A district court in Louisiana has rendered an unexpected decision in a Telephone Consumer Protection Act (TCPA) class action that interprets the Supreme Court’s recent Barr v. American Association of Political Callers decision such that it retroactively renders the TCPA unconstitutional from November 2015 until June of this year. Barr v. AAPC centered on an… Continue reading District Court Rules That TCPA Was Unconstitutional Between 2015 and 2020

FTC Fines VoIP Service Provider $2 Million for TSR Violations

The Federal Trade Commission (FTC) and the State of Ohio have announced that they are fining Globex Telecom, Inc.—a Voice over Internet Protocol (VoIP) service provider—approximately $2 million for violating multiple consumer protection regulations, including the Telemarketing Sales Rule (TSR) and Ohio’s Telephone Solicitation Sales Act. Globex, their former president and CEO Mohammed Souheil, and… Continue reading FTC Fines VoIP Service Provider $2 Million for TSR Violations

FCC Adopts Previously Proposed SHAKEN/STIR Rules

Two weeks ago, we reported that the Federal Communications Commission (FCC) had proposed new rules relating to the implementation of SHAKEN/STIR call authentication protocols as a part of the Commission’s ongoing efforts to put the TRACED Act into practice. At the time, the FCC announced that it would vote on whether or not to officially… Continue reading FCC Adopts Previously Proposed SHAKEN/STIR Rules

Court Rules That Cluttered Website Invalidates Arbitration Clause

Arbitration clauses can be a useful tool for Telephone Consumer Protection Act (TCPA) defendants but, as a recent Second Circuit decision demonstrates, the details of how they are implemented matter a great deal for their enforceability. In this particular case, the arbitration clause was not found to be enforceable because of issues with the design… Continue reading Court Rules That Cluttered Website Invalidates Arbitration Clause

Why CEOs and Compliance Officers Love Contact Center Compliance

An industry leader for over 20 years, Contact Center Compliance has helped countless companies comply with Do Not Call (DNC) list regulations and the Telephone Consumer Protection Act (TCPA). Our suite of cloud-based compliance solutions protects companies from federal and state regulators, professional plaintiffs and serial litigators, and—most importantly—from brand damage. Our consulting division is… Continue reading Why CEOs and Compliance Officers Love Contact Center Compliance