State Restricted Do Not Call Dates
May 4, 2023 – Rhode Island Independence Day
May 29, 2023 – National Memorial Day
Canadian Restricted Do Not Call Dates
May 22, 2023 – Victoria Day
State-level telemarketing laws are nothing new. In fact, many states’ laws predate the federal Do Not Call (DNC) Registry and Telephone Consumer Protection Act (TCPA). But level of risk associated with state telemarketing regulations has increased precipitously in recent years, particularly in Florida and Oklahoma.
The Centers for Medicare and Medicaid Services (CMS) at the Department of Health and Human Services (HHS) have been considering policy and policy and technical changes for 2024. Among those potential changes was a rule that would have prevented third-party marketing organizations (TPMOs) from partnering with one another. Thankfully, it appears that CMS has opted… Continue reading CMS Follows REACH’s Recommendation on TPMO Ruling
For the second consecutive year, Washington’s state legislature has passed new legislation making the state’s telemarketing regulations more stringent. The bill, HB 1051, changes several aspects of the state’s regulations. The law creates a private right of action allowing consumers to sue under the Consumer Protection Act for injuries stemming from a commercial solicitation by… Continue reading Washington State Legislature Passes New Telemarketing Law
We have gathered some notable stories from the past month. Local Government’s Messages Exempt Under Emergency Purposes Exemption The Telephone Consumer Protection Act (TCPA) contains an exemption for calls made for emergency purposes. During the more than two years that various emergency declarations were in effect due to the Covid-19 pandemic, that emergency purposes exemption… Continue reading March Grab Bag
State Restricted Do Not Call Dates
April 7, 2023 – Good Friday
April 24, 2023 – Confederate Memorial Day
Canadian Restricted Do Not Call Dates
April 7, 2023 – Good Friday
April 10, 2023 – Easter Monday
We recently broadcast a webinar titled The FCC’s NPRM – What’s Next? Our host, Contact Center Compliance’s Chief Product Officer Isaac Shloss, and our guest, MacMurray & Shuster Partner Michele Shuster, discussed the Federal Communications Commission’s (FCC) ongoing process of implementing its Notice of Proposed Rulemaking (NPRM) on lead generation and text messaging. This follows our… Continue reading Webinar Recap: The FCC’s NPRM – What’s Next?
The Supreme Court’s decision in Facebook v. Duguid changed many aspects of Telephone Consumer Protection Act (TCPA) compliance. Since the calls at issue in that case were triggered text messages, the effects of those changes are particularly significant for text message marketing. However, while the decision may have lessened some of the risks for text… Continue reading Compliance Refresher: Why Text Messaging Is Still Risky Post-Facebook
The long, unusual saga of President Joe Biden’s attempts to fully staff the Federal Communications Commission (FCC) has taken another unexpected twist with Gigi Sohn’s announcement that she has withdrawn her nomination to fill the long vacant fifth commissioner seat. Sohn announced that she was withdrawing after Democratic Senator Joe Manchin stated that he would… Continue reading Gigi Sohn Withdraws Nomination as FCC Commissioner
We recently hosted a webinar entitled Exploring FCCs Proposed Regulations on Text Messages and Lead Generation, moderated by Contact Center Compliance’s Chief Product Officer, Isaac Shloss. Our guest—Eric J. Troutman, Czar of TCPAWorld—thoroughly explained the Federal Communications Commission’s (FCC) new proposed rules on text message blocking and lead generation. If implemented, these rules could fundamentally reshape… Continue reading Webinar Recap: Exploring FCC’s Proposed Regulations on Text Messages and Lead Generation
