At their April 28 open meeting, the Federal Trade Commission (FTC) proposed new rulemaking related to the Telemarketing Sales Rule (TSR) that would extend some of the Rule’s regulations to business-to-business (B2B) calls, impose new recordkeeping rules for callers, impose new regulations for inbound calls, and create requirements for negative option sales calls. The Commission… Continue reading FTC Moves Forward With Potential Changes to TSR’s B2B Exemption, Other Provisions
2022 May Restricted Do Not Call Dates
State Restricted Do Not Call Dates
May 4, 2022 – Rhode Island Independence Day
- Rhode Island
May 30, 2022 – National Memorial Day
- Alabama, Louisiana, Mississippi*, Pennsylvania, Rhode Island, Utah
*Also Jefferson Davis’ birthday
Canadian Restricted Do Not Call Dates
May 23, 2022 – Victoria Day
- National, except New Brunswick and Nova Scotia
New Crowdsourced Litigator List at StopLitigators.com Is Compiling TCPA Demand Letters
StopLitigators.com is a new, free, crowdsourced database of Telephone Consumer Protection Act (TCPA) litigators compiled from demand letters submitted by industry users. StopLitigators.com is offering free access to check phone numbers against the database in exchange for signing up. Marketers can sign up at StopLitigators.com, submit their demand letters and lawsuits to the crowdsourced litigator… Continue reading New Crowdsourced Litigator List at StopLitigators.com Is Compiling TCPA Demand Letters
FCC Partners With States for Robocall Enforcement
The Federal Communications Commission (FCC) has been adopting a new strategy for enforcing robocall regulations that involves signing Memoranda of Understanding (MOU) with state attorneys general. In recent weeks, the FCC has announced MOUs with multiple states, usually in batches. The latest batch has now ensured that the FCC’s Enforcement Bureau has MOUs with a… Continue reading FCC Partners With States for Robocall Enforcement
Is SMS the Safest Marketing Channel? 8 Questions to Minimize Your Risk
Over the past few months, questions on SMS marketing and TCPA have been some of the most common questions I receive. Today I wanted to share with you 8 questions you must ask yourself to minimize your TPCA risk and maximize your effectiveness with SMS marketing.
Webinar Recap: Facebook: 1 Year Later
Last week we held a webinar, Facebook: 1 Year Later, in which our guests, Eric J. Troutman from TCPAWorld and Squire Patton Boggs and Aaron S. Weiss from Carlton Fields, discussed the implications of the Supreme Court’s decision in Facebook v. Duguid on its first anniversary. Led by Contact Center Compliance’s Director of Compliance Services, Arvell Craig, our panel went through the background of the case and thoroughly dissected how the ruling has been interpreted in lower court decisions over the past year.
FCC Chair Asks Congress for New Robocall Legislation
The four current members of the Federal Communications Commission (FCC) took questions from the House Subcommittee on Communications and Technology on March 31. As part of those discussions, FCC Chair Jessica Rosenworcel suggested that the FCC would benefit from legislation to give the commission additional robocall enforcement powers. Rosenworcel explained that the FCC believes that… Continue reading FCC Chair Asks Congress for New Robocall Legislation
March Telemarketing Compliance Roundup
A lot happens in the world of Telephone Consumer Protection Act (TCPA) regulations and it can be easy to miss some important stories. This is a roundup of such stories, making sure that they don’t fall between the cracks of our larger TCPA news coverage. Court Rules that Eye Doctor Can’t Claim 2012 TCPA Healthcare… Continue reading March Telemarketing Compliance Roundup
Court Rules That COVID Vaccine Message Meets TCPA Exemption Requirements
Two years ago, at the beginning of the COVID-19 pandemic, the Federal Communications Commission (FCC) issued a Declaratory Ruling on how calls and texts related to the pandemic could fit within the Telephone Consumer Protection Act’s (TCPA) emergency purposes exemption. The Last month, the Northern District of Texas Court ruled that a text message informing… Continue reading Court Rules That COVID Vaccine Message Meets TCPA Exemption Requirements
New York Attorney General Fines Energy Company for DNC List Violations & Deceptive Practices
New York Attorney General Letitia James announced that she has levied $2.15 million in fines against an energy services company for dishonest practices and violations of both the federal and state do not call (DNC) list laws. The AG’s office conducted an investigation into Family Energy for its deceptive practices and secured millions in restitution.… Continue reading New York Attorney General Fines Energy Company for DNC List Violations & Deceptive Practices