On April 6, 2016, the FCC submitted an amicus curiae brief to the U.S. Court of Appeals for the Second Circuit in a TCPA case in which the plaintiff alleges that the defendant violated the TCPA by placing a robocall to a residential phone line.
Consumer Files TCPA Class Action in CA Federal Court Against Three Timeshare Companies
A Los Angeles man filed a class action lawsuit in federal court in California on March 30 alleging that three timeshare companies, World Wide Vacations Inc., RCI LLC, and Interval International Inc., violated provisions of the Telephone Consumer Protection Act (TCPA). The lawsuit alleges that the companies advertise their products and services by calling consumers’ phones using… Continue reading Consumer Files TCPA Class Action in CA Federal Court Against Three Timeshare Companies
The Federal Trade Commission Releases their 2015 Annual Highlights
The Federal Trade Commission released their 2015 Annual Highlights today featuring some of the their best efforts to benefit consumers and promote competition over the past year. The FTC said their focus on protecting consumers in various industries ranged “from health care to the digital economy to basic consumer products and services” while also attempting to… Continue reading The Federal Trade Commission Releases their 2015 Annual Highlights
Litigator Scrub® Wins TCPA Compliance Solution Award at PACE
Litigator Scrub® in an innovative TCPA (Telephone Consumer Protection Act) Compliance solution that allows companies to directly address the problem of vexatious litigators preying on the contact center industry and TCPA liability.
Yet Another Reminder to Scrub for VoIP
We all remember Lynn v. Monarch Recovery Services, in which the 4th Circuit Court of Appeals decided calls made to a residential VoIP number where the owner was charged for the call, were illegal, just as if they had been made to a wireless phone without written consent. Separately, in the recent 5th Circuit… Continue reading Yet Another Reminder to Scrub for VoIP
Some political calling reminders – don’t get your candidate sued!
Remember that political calls are exempt from some, but not all, telemarketing laws and regulations.
FCC proposes new TCPA regulations for government debt collectors
The latest congressional budget deal allows private debt collectors who collect on debts guaranteed by the government to autodial cell phones, despite the TCPA ban.
FTC and TCPA News for the Week
This week, the FTC sued Francisco Salvat and a number of his business entities for making an alleged 1.3 million illegal robocalls. The calls pitched solar panel installation products and services.
DNC update: DNC mistakes continue to cost money in state fines for companies
Hilton was held in violation of New York’s Do Not Call (DNC) law after it allegedly made unsolicited calls to consumers whose telephone numbers were validly registered on the DNC registry.
FTC Releases Report on Top Consumer Complaints
The FTC released a new Sentinel Network Data Book this week. By a large margin, complaints about debt collectors has the number 1 spot as top complaint generator in 2015.