We recently hosted a webinar entitled Breaking Down the FTC’s New Telemarketing Enforcement Sweep. Hosted by Contact Center Compliance’s Chief Product Office, Isaac Shloss and featuring Eric J. Troutman, Partner at Troutman Amin, and Angelika Munger, Paralegal at Troutman Amin, this webinar examined the ways that the Federal Trade Commission (FTC) has been increasingly asserting… Continue reading Webinar Recap: Breaking Down the FTC’s New Telemarketing Enforcement Sweep
Tag: Automatic Telephone Dialing System
Webinar Recap: What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More
Recently we hosted a entitled What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More. Hosted by Contact Center Compliance’s Chief Product Officer, Isaac Shloss, and with our esteemed guest Michele Shuster, Partner at MacMurray & Shuster LLP, this webinar covered a variety of important topics with nuance and depth. As Isaac… Continue reading Webinar Recap: What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More
OTSA Class Action Filed Against Office Depot
The Oklahoma Telephone Solicitation Act (OTSA) went into effect late last year and we are now beginning to see notable litigation resulting from it. Earlier this year, a class action was filed against Office Depot alleging violations of the OTSA’s dangerous autodialer restrictions. Like the since-amended Florida Telephone Solicitation Act (FTSA), the OTSA functions as… Continue reading OTSA Class Action Filed Against Office Depot
Compliance Refresher: What Is TCPA Consent?
Often the most punitive aspects of telemarketing regulations are reserved for autodialed calls made without proper consent. This is a significant component of the federal Telephone Consumer Protection Act (TCPA) as well as state-level laws such as the Florida Telephone Solicitation Act (FTSA) and Oklahoma Telephone Solicitation Act (OTSA). Generally, there are two levels of… Continue reading Compliance Refresher: What Is TCPA Consent?
What to Know About Calling In Florida
Florida Governor Ron DeSantis signed amendments to the Florida Telephone Solicitation Act (FTSA) on May 26. As we have covered previously, these amendments greatly reduce the risks of the FTSA for callers. But the amendments do not create a free-for-all for marketers. There are still rules to follow and there are still risks to heed.… Continue reading What to Know About Calling In Florida
Maryland Governor Signs Stop the Spam Calls Act of 2023 Into Law
Earlier this month, Maryland Governor Wes Moore signed the Stop the Spam Calls Act of 2023 into law, bringing new telemarketing regulations to the state. The law is mostly intended to prevent deceptive spoofing and unconsented marketing calls. The law’s main provision is a prohibition against using a prerecord voice or automated system to make… Continue reading Maryland Governor Signs Stop the Spam Calls Act of 2023 Into Law
Webinar Recap – FTSA Amendments
We recently hosted a webinar titled FTSA De-Fanged? Everything You Need to Know RIGHT NOW About the Amendments to Florida’s Dreaded Mini-TCPA. The webinar featured a panel of Eric J. Troutman, Partner at Troutman Amin, LLP; Jenniffer Cabrera, Associate at Troutman Amin, LLP; Aaron S. Weiss, Partner at Carlton Fields; and the host, Isaac Shloss,… Continue reading Webinar Recap – FTSA Amendments
Compliance Refresher: Calling Florida and Oklahoma
State-level telemarketing laws are nothing new. In fact, many states’ laws predate the federal Do Not Call (DNC) Registry and Telephone Consumer Protection Act (TCPA). But level of risk associated with state telemarketing regulations has increased precipitously in recent years, particularly in Florida and Oklahoma.
Washington State Legislature Passes New Telemarketing Law
For the second consecutive year, Washington’s state legislature has passed new legislation making the state’s telemarketing regulations more stringent. The bill, HB 1051, changes several aspects of the state’s regulations. The law creates a private right of action allowing consumers to sue under the Consumer Protection Act for injuries stemming from a commercial solicitation by… Continue reading Washington State Legislature Passes New Telemarketing Law
March Grab Bag
We have gathered some notable stories from the past month. Local Government’s Messages Exempt Under Emergency Purposes Exemption The Telephone Consumer Protection Act (TCPA) contains an exemption for calls made for emergency purposes. During the more than two years that various emergency declarations were in effect due to the Covid-19 pandemic, that emergency purposes exemption… Continue reading March Grab Bag