Tag: Call Deliverability

The Epistolary FCC: Open Letters From the Senate To and About the FCC

One of the stranger sagas of the first year of Joe Biden’s presidency is his failure to nominate a permanent chair and fifth commissioner to the Federal Communications Commission (FCC). We covered this issue back in June when more than 50 advocacy groups published an open letter urging the president to fill the open slot.… Continue reading The Epistolary FCC: Open Letters From the Senate To and About the FCC

Call Deliverability Is a Priority for Marketers in the STIR/SHAKEN Era

The Telephone Consumer Protection Act (TCPA) was signed into law in 1991—eons ago with regards to telecommunications technology. At the time that the law was drafted and passed, one of the primary regulatory concerns was the then-prevalent practice of sending junk faxes. Now, in the smartphone era, regulators are far more concerned with robocalls.

Summer Compliance News Roundup

2021 has already been an eventful year for compliance. A number of stories have understandably held the attention of the marketing and compliance industries, including Florida’s new telemarketing law and the ongoing consequences of the Supreme Court’s decision in Facebook v. Duguid. However, a number of other notable stories deserve some attention. This article will… Continue reading Summer Compliance News Roundup

Telemarketing and the Cannabis Industry

The legality of the cannabis industry varies wildly from state to state, and even between localities within individual states. Many cannabis companies spend considerable time and resources navigating this confusing legal and regulatory landscape. However, they often fail to understand another risky, similarly complex legal infrastructure: the world of telemarketing regulations.

FCC Proposes Moving Up Deadline for Small Providers to Adopt STIR/SHAKEN

UPDATE 5/24/2021 The FCC voted to adopt this rule at its meeting on May 21, 2021. Late last month, the Federal Communications Commission (FCC) released a Third Further Notice of Proposed Rulemaking (FNPRM) about the adoption of STIR/SHAKEN call authentication protocols. In the FNPRM, the FCC discusses the possibility of moving up the deadline for… Continue reading FCC Proposes Moving Up Deadline for Small Providers to Adopt STIR/SHAKEN

FCC Launches Robocall Mitigation Database

On Tuesday, the Federal Communications Commission (FCC) announced its latest effort to combat illegal robocalls: the creation of the Robocall Mitigation Database. Voice service providers will be required to use the database to inform the FCC of their efforts at mitigating unlawful robocalls. Voice providers are expected to file certifications in the database that attest… Continue reading FCC Launches Robocall Mitigation Database

FCC Chair Rosenworcel Announces Additional Robocall Actions

Following up on last month’s actions, the Federal Communications Commission (FCC) has announced a set of three robocall actions under the tenure of Acting Chair Jessica Rosenworcel. These actions are largely focused on telecom carriers. The the FCC’s Consumer and Governmental Affairs Bureau issued a Public Notice to phone companies and call-blocking technology developers asking… Continue reading FCC Chair Rosenworcel Announces Additional Robocall Actions

Wireless Carrier ‘Trust Score’ Could Be New Barrier to Political Text Message Campaigns

The regulatory issues faced by political text message campaigns is a frequent topic that we cover on this blog. Usually the newsworthy issues relate to litigation or Federal Communications Commission (FCC) rulemaking and enforcement. But there is another angle to consider: telecom carriers changing their policies in ways that may dramatically reduce the deliverability of… Continue reading Wireless Carrier ‘Trust Score’ Could Be New Barrier to Political Text Message Campaigns