CFPB’s Regulation F Debt Collection Rule Goes into Effect November 30

Last year, the Consumer Financial Protection Bureau (CFPB) released the final version of Regulation F, a significant rule updating the Fair Debt Collection Practices Act (FDCPA). The rule addresses how debt collection regulations relate to the changes in communication technology since the FDCPA’s initial passage into law in 1977. It will take effect on November… Continue reading CFPB’s Regulation F Debt Collection Rule Goes into Effect November 30

T-Mobile May Block All Debt Collection Text Messages to Its Users

In November of last year, telecommunications carrier T-Mobile quietly made a change to its Code of Conduct that could potentially have enormous consequences: it listed debt collection among what it considers to be “disallowed content.” As a result, it is possible that T-Mobile will block all debt collection text messages—even those that are legal and… Continue reading T-Mobile May Block All Debt Collection Text Messages to Its Users

CFPB Releases Final Debt Collection Rule

The Consumer Financial Protection Bureau (CFPB) released the final version of a debt collection rule that was last seen in proposed form back in May 2019. The rule, known as Regulation F, is a major update to the Fair Debt Collection Practices Act (FDCPA). This 653-page rule primarily serves to address how the law applies to… Continue reading CFPB Releases Final Debt Collection Rule

Collections Compliance: the Laws that Govern the Collections Industry

Both telemarketing and debt collection are, quite literally, risky businesses. Both fields are highly regulated, governed by complex legislation, and subject to potentially expensive penalties and litigation. Compliance in either field is complicated enough on its own but compliance for debt collectors who use telephone solicitation in order to conduct their business imposes difficulties to an extent beyond the mere sum of the complexities of either field on its own.

CFPB Asks FCC to Allow Robocalls from Banks About Financial Relief Programs Related to the Coronavirus Crisis

In an unusual move relative to its customary stance on such issues, the Consumer Financial Protection Bureau (CFPB) has requested that the Federal Communications Commission (FCC) ease restrictions on the use of automated phone calls by banks and financial institutions in order to communicate with consumers about the various financial relief programs and services available … Continue reading CFPB Asks FCC to Allow Robocalls from Banks About Financial Relief Programs Related to the Coronavirus Crisis

Pallone-Thune TRACED Act Passes Senate, Awaits President’s Signature

The Senate passed the Pallone-Thune TRACED Act by voice vote on Thursday. It has previously passed the House of Representatives by a count of 417-3. President Trump is expected to sign it into law soon. The act—whose name is an acronym for Telephone Robocall Abuse Criminal Enforcement and Deterrence—is sponsored by South Dakota Republican Senator John… Continue reading Pallone-Thune TRACED Act Passes Senate, Awaits President’s Signature

CFPB Update Could Allow Unlimited Texts and Emails to Consumers

It’s been a big week for the Consumer Financial Protection Bureau (CFPB). Newly proposed debt collection rules that may update the 1977 Fair Debt Collection Practices Act (FDCPA) could allow debt collectors to send unlimited texts and emails to consumers. The proposed Regulation F contains detailed, substantive rules that will have a major impact on the… Continue reading CFPB Update Could Allow Unlimited Texts and Emails to Consumers