Any company who is calling or texting is required by law to suppress phone numbers against the National Do Not Call (DNC) Registry. A SAN (Subscription Account Number) must be purchased and renewed annually in order to download the DNC registry. Many callers find the rules relating to and process for acquiring a SAN to… Continue reading Who Needs a SAN?
Tag: DNC
The Possibility of TCPA Being Invalidated Is No Reason for Complacency
The entire telemarketing industry is awaiting the Supreme Court’s decision in AAPC v. Barr, the case that very may well invalidate the Telephone Consumer Protection Act (TCPA) in its entirety. However, the possibility that the main federal enforcement mechanism for regulating telemarketing may soon disappear is no reason for marketers to become lax in their… Continue reading The Possibility of TCPA Being Invalidated Is No Reason for Complacency
Top 5 Risks for Inbound Calling Centers
Telemarketers must often navigate a minefield of risks. The Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR), various Do Not Call (DNC) laws, and other regulatory statutes present a vast array of potential, costly violations. Ah, but you may be saying, “I only take inbound calls and all of these regulations apply to outbound… Continue reading Top 5 Risks for Inbound Calling Centers
How to Effectively Make Use of Telemarketing Safe Harbor Provisions
In the context of telemarketing, Safe Harbor is often a subject of confusion. This is unfortunate as understanding Safe Harbor and the multilayered rules and statutes that govern it is essential to successful compliance with the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR), and both state and federal Do Not Call (DNC) Lists.
Examining the Strategies of a TCPA Litigator
This article covers some of the most frequently used techniques by litigators, the sorts of businesses that they target, and some of the most prominent and illustrative TCPA judgments and settlements.
New York Governor Signs New Telemarketing Restrictions Into Law
New York Governor Andrew Cuomo signed a bill into law on Monday that places new restrictions on telemarketers calling residents of that state. The Nuisance Call Act is designed to close loopholes in the state’s existing telemarketing legislation, which was originally passed in 2001. The new law requires telemarketers to tell New York residents that… Continue reading New York Governor Signs New Telemarketing Restrictions Into Law
UPDATE: Pennsylvania Governor Signs New Robocall Restrictions Into Law
As we previously noted, the Pennsylvania state legislature passed a bill enacting new restrictions on robocalls. Now governor Tom Wolf has signed that bill into law. To reiterate our previous coverage, the most notable aspect of this law is the provision that eliminates the 5 year time limit on the state’s Do Not Call (DNC)… Continue reading UPDATE: Pennsylvania Governor Signs New Robocall Restrictions Into Law
Pennsylvania Set to Pass Stricter Robocall Rules Into Law
The Pennsylvania state legislature passed a new bill, HR-318, that introduces a number of new restrictions for robocalls. The most notable is that it now extends the state-level Do Not Call List protections in perpetuity. Previously, those protections only lasted for five years unless renewed. Callers will now need to honor any DNC restrictions indefinitely unless… Continue reading Pennsylvania Set to Pass Stricter Robocall Rules Into Law
FTC Debuts New Interactive Web Page With Years of Do Not Call and Robocall Data
The Federal Trade Commission (FTC) announced today a new interactive web page that allows consumers to access years of historical Do Not Call (DNC) and Robocall data with information on types of calls and spikes in complaints. The page, hosted on a Tableau Public interface, will be updated quarterly with new data. Consumers can use the… Continue reading FTC Debuts New Interactive Web Page With Years of Do Not Call and Robocall Data
Mississippi’s DNC Registry Welcomes Business Numbers
Effective July 1, 2019, the state of Mississippi has enacted emergency rules that modify their Telephone Solicitation Act. The changes to Mississippi’s DNC Registry will impact telemarketing to both residential and business numbers. Expect an increase in civil penalties for violations. From these recent changes, it is apparent that the purpose of the new revisions… Continue reading Mississippi’s DNC Registry Welcomes Business Numbers