FCC Establishes new Consumer Help Data Center

Last week, the FCC expanded upon their previous release of unaudited complaint data, which the FCC started making available late last year.  Now, site users can not only access the complaint data, but can also access brand new complaint mapping, location and charting features, or access the FCC’s data through an API to create their… Continue reading FCC Establishes new Consumer Help Data Center

FTC and FCC file Memorandum of Understanding

It was not that long ago that the FCC and FTC had conflicting regulations on several telemarketing related issues (such as call abandonment rules). But those days are past. In an effort to continue their collaboration on consumer protection matters, the FCC and FTC have signed a memorandum of understanding. As the memorandum states “[w]hereas the… Continue reading FTC and FCC file Memorandum of Understanding

FCC cites popular ride share company for TCPA violations

In a somewhat unusual case the FCC has cited Lyft Inc. for failing to allow consumers to use Lyft’s services without opting in to receive autodialed texts and calls. While Lyft’s terms of services state that customers have the ability to unsubscribe or opt out from receiving text messages, Lyft does not actually provide any unsubscribe options… Continue reading FCC cites popular ride share company for TCPA violations

TCPA Liability Adds up Quickly

Last week the FCC released a forfeiture order against Travel Club and several other related parties imposing a fine of $2,960,000. This fine was based on 185 unsolicited robocalls in violation of the TCPA (185 violations x $16,000 per violation). Normally, you would except to see some sort of settlement agreement where the businesses are… Continue reading TCPA Liability Adds up Quickly

$229,500 TCPA judgment against Time Warner Cable

The United States District Court, for the Southern District of New York recently granted summary judgement against Time Warner Cable, and awarded the plaintiff $229,500 as statutory damages for the 153 automated calls Time Warner made to the plaintiff’s cell phone. Time Warner tried to defend their actions by arguing that they had been trying to reach… Continue reading $229,500 TCPA judgment against Time Warner Cable

FCC Goes After the Little Guys Too!

We are used to seeing the FCC and the FTC go after the big fish–larger companies who have generated numerous complaints and usually thousands of  alleged violations. However, on occasion, we do see the FCC or FTC take enforcement action against much smaller companies or when far fewer violations are involved.  The FCC’s January  Forfeiture… Continue reading FCC Goes After the Little Guys Too!