We recently hosted a webinar entitled Breaking Down the FTC’s New Telemarketing Enforcement Sweep. Hosted by Contact Center Compliance’s Chief Product Office, Isaac Shloss and featuring Eric J. Troutman, Partner at Troutman Amin, and Angelika Munger, Paralegal at Troutman Amin, this webinar examined the ways that the Federal Trade Commission (FTC) has been increasingly asserting… Continue reading Webinar Recap: Breaking Down the FTC’s New Telemarketing Enforcement Sweep
Tag: FTC
Webinar Recap: What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More
Recently we hosted a entitled What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More. Hosted by Contact Center Compliance’s Chief Product Officer, Isaac Shloss, and with our esteemed guest Michele Shuster, Partner at MacMurray & Shuster LLP, this webinar covered a variety of important topics with nuance and depth. As Isaac… Continue reading Webinar Recap: What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More
TCPA Outlook for 2023 Webinar Recap
Earlier today we hosted a webinar, TCPA Outlook for 2023 with Czar of TCPAWorld, Eric J. Troutman. It was a wide ranging, informative, somewhat off the cuff discussion between Eric and Contact Center Compliance Director of Compliance Services, Arvell Craig. They covered the current state of the marketing and calling industry and what likely lies in… Continue reading TCPA Outlook for 2023 Webinar Recap
FTC Announces DNC List Fees Will Increase in 2023
The Federal Trade Commission (FTC) announced the fee increases for accessing the National Do Not Call (DNC) Registry in the fiscal year 2023. According to the FTC’s press release, the fee increases are as follows: “The cost of accessing a single area code in the registry will be $75 in FY 2023, which is an… Continue reading FTC Announces DNC List Fees Will Increase in 2023
FTC Moves Forward With Potential Changes to TSR’s B2B Exemption, Other Provisions
At their April 28 open meeting, the Federal Trade Commission (FTC) proposed new rulemaking related to the Telemarketing Sales Rule (TSR) that would extend some of the Rule’s regulations to business-to-business (B2B) calls, impose new recordkeeping rules for callers, impose new regulations for inbound calls, and create requirements for negative option sales calls. The Commission… Continue reading FTC Moves Forward With Potential Changes to TSR’s B2B Exemption, Other Provisions
March Telemarketing Compliance Roundup
A lot happens in the world of Telephone Consumer Protection Act (TCPA) regulations and it can be easy to miss some important stories. This is a roundup of such stories, making sure that they don’t fall between the cracks of our larger TCPA news coverage. Court Rules that Eye Doctor Can’t Claim 2012 TCPA Healthcare… Continue reading March Telemarketing Compliance Roundup
FTC Files Charges Against Auto Warranty Robocallers
The Federal Trade Commission (FTC) announced that they have filed a complaint in federal court against a Florida-based group of defendants who are accused of being a part of one of the more widespread and notorious robocall campaigns of recent years.
FTC to Increase DNC List Fees on October 1
On Tuesday, the Federal Trade Commission (FTC) announced that it will be increasing the fees associated with the National Do Not Call (DNC) Registry for the fiscal year 2022. DNC List fees are assessed on a per-area code basis. The fee will be increased from $66 per area code in FY 2021 to $69 per… Continue reading FTC to Increase DNC List Fees on October 1
FTC Fines New Jersey Septic Tank Cleaning Company $1.6 Million for DNC Violations
The Federal Trade Commission (FTC) reached an agreement with the owners of a New Jersey-based septic tank cleaning supplies company over robocall violations. The owners of the company will pay a fine of $1.6 million, accept a permanent ban on telemarketing, and turn over a residential property. The company is owned by three brothers named… Continue reading FTC Fines New Jersey Septic Tank Cleaning Company $1.6 Million for DNC Violations
Acting FCC Chair Rosenworcel Announces Anti-Robocall Agenda
Acting Chair of the Federal Communications Commission Jessica Rosenworcel has announced her first major agenda items relating to the Commission’s ongoing project to regulate robocalls. The actions, as explained in a FCC press release, involve finishing actions from last year and announcing new efforts by the Commission. The actions themselves include the following: Official FCC… Continue reading Acting FCC Chair Rosenworcel Announces Anti-Robocall Agenda