Bureau of Consumer Protection Director Steps Down

The Federal Trade Commission (FTC) announced that Jessica Rich, the Director of the Bureau of Consumer Protection (BCP), will step down. She leaves on February 16, after a dedicated 26 years of service. Rich managed eight consumer protection divisions and was in charge of stopping fraud and protecting privacy. She brought law enforcement action against several major companies, including Amazon, Apple,… Continue reading Bureau of Consumer Protection Director Steps Down

FTC Takes Down Two Companies Accused of Illegal Robocalling

The Federal Trade Commission (FTC) has essentially put an end to the telemarketing operations of Justin Ramsey, owner of Prime Marketing, LLC, and Mike Jones, owner of Allorey, Inc. and several other companies.  The FTC complaint against Prime Marketing accuses them of making over 1.3 million calls using prerecorded voice messages to consumers, many of whom were listed… Continue reading FTC Takes Down Two Companies Accused of Illegal Robocalling

FTC Chairwoman Edith Ramirez Announces Resignation

One week before the inauguration of President-elect Donald Trump, democratic FTC commissioner and chairwoman Edith Ramirez has announced her resignation, effective February 10th. During her time as a commissioner, the FTC brought approximately 500 actions against companies in a variety of industries. Under her leadership in November of 2015, the FTC made changes to the Telemarketing Sales… Continue reading FTC Chairwoman Edith Ramirez Announces Resignation

FTC Releases Letter on Avatar Technology

Today the FTC released a staff opinion letter stating that, effective May 12, 2017 (six months from now), it will no longer distinguish soundboard calls from more traditional prerecorded robocalls.  This is unfortunate, because most outbound robocalls require prior written consent under the Telemarketing Sales Rule. Avatar calls involve a live agent playing prerecorded snippets… Continue reading FTC Releases Letter on Avatar Technology

FTC hikes DNC access fees effective October 1

This week the FTC announced that its FY 2017 fees for accessing the national Do-Not-Call database will be mildly increased to $61 per area code, or $16,714 for the entire national file. The fee increase takes effect on October 1, 2016.

FTC Raises Certain Fines to $40,000 a Pop!

The FTC, in order to adjust for inflation over the last several years, has raised the civil penalty for certain law violations from the previously large $16,000 amount, to a staggering $40,000. Effective August 1, 2016.

Utah Jury Finds Defendants liable for Making 100 Million Calls in Violation of the DNC

On May 25, after an 8-day trial in the US District Court for the District of Utah, the jury reached its verdict in a significant DNC case.  The Jury found defendant Feature Films for Families, along with its owner and related entities, liable for making roughly 100 million calls to numbers on the national Do-Not-Call… Continue reading Utah Jury Finds Defendants liable for Making 100 Million Calls in Violation of the DNC