Florida Legislature Amends FTSA, Greatly Reducing Danger of ATDS Claims

The Florida legislature has passed major amendments to the state’s main piece of telemarketing regulations, the Florida Telephone Solicitation Act (FTSA). The amednments undo many of the effects of the 2021 FTSA amendments that had turned it into one of the most dangerous state-level telemarketing statutes in the nation. The most notable change in these… Continue reading Florida Legislature Amends FTSA, Greatly Reducing Danger of ATDS Claims

Compliance Refresher: Calling Florida and Oklahoma

State-level telemarketing laws are nothing new. In fact, many states’ laws predate the federal Do Not Call (DNC) Registry and Telephone Consumer Protection Act (TCPA). But level of risk associated with state telemarketing regulations has increased precipitously in recent years, particularly in Florida and Oklahoma.

March Grab Bag

We have gathered some notable stories from the past month. Local Government’s Messages Exempt Under Emergency Purposes Exemption The Telephone Consumer Protection Act (TCPA) contains an exemption for calls made for emergency purposes. During the more than two years that various emergency declarations were in effect due to the Covid-19 pandemic, that emergency purposes exemption… Continue reading March Grab Bag

Court Allows TCPA Claims by Serial Plaintiff to Go to Trial

Earlier this month, a magistrate judge allowed a Telephone Consumer Protection Act (TCPA) complaint filed by a notorious serial plaintiff to move forward to trial despite evidence potentially indicating that his claims were manufactured. This decision demonstrates the risks that these sorts of serial plaintiffs pose. Even if the defendant ends up winning the case… Continue reading Court Allows TCPA Claims by Serial Plaintiff to Go to Trial

Court Affirms Criminal Penalties in Rhode Island for Not Registering as a Debt Collector

A Telephone Consumer Protection Act (TCPA) ruling this week in a federal court in Rhode Island affirmed that state law does allow for criminal penalties for debt collectors who fail to register as such under the state’s laws. The court found that the plaintiff could sue the defendant in Laccinole v. Gulf Coast Collection Bureau… Continue reading Court Affirms Criminal Penalties in Rhode Island for Not Registering as a Debt Collector

TCPA Outlook for 2023 Webinar Recap

Earlier today we hosted a webinar, TCPA Outlook for 2023 with Czar of TCPAWorld, Eric J. Troutman. It was a wide ranging, informative, somewhat off the cuff discussion between Eric and Contact Center Compliance Director of Compliance Services, Arvell Craig. They covered the current state of the marketing and calling industry and what likely lies in… Continue reading TCPA Outlook for 2023 Webinar Recap

Recent TCPA Decisions Focus on the Difficulty of Proving Manufactured Claims

Three recent court decision in Telephone Consumer Protection Act (TCPA) lawsuits illustrate the complicated nature of this litigation. In each case, the plaintiffs behaved in ways that suggest the possibility of manufactured claims, but the defendants were unable to use those possibilities as viable defenses against the lawsuits. The Cases In Rowan v. US Dealer… Continue reading Recent TCPA Decisions Focus on the Difficulty of Proving Manufactured Claims

Compelled Arbitration as a TCPA Defense Strategy

In recent months, multiple notable Telephone Consumer Protect Act (TCPA) court decisions have hinged on questions of arbitrability and the enforcement of mandatory arbitration clauses. These clauses are a valuable method of defense for callers and TCPA defendants, but they are not a simple, end-all-be-all solution. They are a complex legal defense strategy and a topic of considerable depth and nuance.