FCC Proposes Database of Reassigned Phone Numbers

On July 13, 2017, the FCC took action to address the issue of robocalls to reassigned phone numbers. They recognize that businesses or other robocallers that unknowingly call a reassigned number can annoy the new consumer and deprive the intended consumer of an expected call. It also places the business at risk for potential fines… Continue reading FCC Proposes Database of Reassigned Phone Numbers

Twitter Loses Motion to Dismiss in Nunes v. Twitter TCPA case

Twitter recently had their motion to dismiss denied in a case that presents several alarming legal trends for the call center industry.  Two primary issues stand out in this case. First, the number that received a text message from Twitter was a “recycled” number. The previous user had apparently consented to receive texts from Twitter,… Continue reading Twitter Loses Motion to Dismiss in Nunes v. Twitter TCPA case