Tag: Robocall Blocking

Call Deliverability Is a Priority for Marketers in the STIR/SHAKEN Era

The Telephone Consumer Protection Act (TCPA) was signed into law in 1991—eons ago with regards to telecommunications technology. At the time that the law was drafted and passed, one of the primary regulatory concerns was the then-prevalent practice of sending junk faxes. Now, in the smartphone era, regulators are far more concerned with robocalls.

FCC Proposes Moving Up Deadline for Small Providers to Adopt STIR/SHAKEN

UPDATE 5/24/2021 The FCC voted to adopt this rule at its meeting on May 21, 2021. Late last month, the Federal Communications Commission (FCC) released a Third Further Notice of Proposed Rulemaking (FNPRM) about the adoption of STIR/SHAKEN call authentication protocols. In the FNPRM, the FCC discusses the possibility of moving up the deadline for… Continue reading FCC Proposes Moving Up Deadline for Small Providers to Adopt STIR/SHAKEN

FCC Launches Robocall Mitigation Database

On Tuesday, the Federal Communications Commission (FCC) announced its latest effort to combat illegal robocalls: the creation of the Robocall Mitigation Database. Voice service providers will be required to use the database to inform the FCC of their efforts at mitigating unlawful robocalls. Voice providers are expected to file certifications in the database that attest… Continue reading FCC Launches Robocall Mitigation Database

2021 TCPA Compliance Trends

There’s been a trend in outbound sales and lead generation over the last few years. You might describe it as a gradually constricting strangle on the ability of outbound call centers to actually get through to consumers. It’s no secret that this trend runs a parallel course with the trends of increasing TCPA compliance restrictions and other FCC led efforts to shield consumers from telemarketing abuse.

One Year Later: Tracking the Implementation of the TRACED Act

December 30, 2020 marks the one year anniversary of President Donald Trump signing the Pallone-Thune TRACED Act into law. The law, whose name is an acronym for Telephone Robocall Abuse Criminal Enforcement and Deterrence, is the first major federal telemarketing legislation in more than a decade. An addition to the Telephone Consumer Protection Act (TCPA),… Continue reading One Year Later: Tracking the Implementation of the TRACED Act

FCC Fines Telemarketer $10 Million for Caller ID Spoofing

The Federal Communications Commission (FCC) levied an enormous fine against a San Diego-based telemarketer for violations of the Truth in Caller ID Act. The $10 million fine arises from a robocall campaign related to a 2018 election for a seat in the California Assembly. The FCC announced that Ken Moser and his company, Marketing Support… Continue reading FCC Fines Telemarketer $10 Million for Caller ID Spoofing

FCC Announces Formation of Hospital Robocall Protection Group

FCC Announces Formation of Hospital Robocall Protection Group Last week, the Federal Communications Commission (FCC) announced the formation of a Hospital Robocall Protection Group. According to the FCC, this group—whose formation is mandated by the TRACED Act—will work to develop best practices for the following: How voice service providers can better combat unlawful robocalls made… Continue reading FCC Announces Formation of Hospital Robocall Protection Group

Smartphone App Includes Automatic Robocall Lawsuit Feature

As robocalls have become an increasingly prominent issue, software developers have produced a bevy of anti-robocall apps. Most of these are variations on a call-blocking theme but one new app takes things much further. DoNotPay’s “robot lawyer” app has a new feature, called Robo Revenge, that essentially baits robocallers into Telephone Consumer Protection Act (TCPA)… Continue reading Smartphone App Includes Automatic Robocall Lawsuit Feature