The Federal Communications Commission (FCC) announced its largest ever fine for illegal robocalls. The $300 million fine is being levied against Roy M. Cox and Aaron Michael Jones for running a robocall scam purporting to sell auto warranties under the auspices of numerous companies. The alleged violations that the FCC details are extensive: “The enterprise… Continue reading FCC Issues $300 Million Fine for Auto Warranty Robocalls
Tag: Robocalls
Webinar Recap: Breaking Down the FTC’s New Telemarketing Enforcement Sweep
We recently hosted a webinar entitled Breaking Down the FTC’s New Telemarketing Enforcement Sweep. Hosted by Contact Center Compliance’s Chief Product Office, Isaac Shloss and featuring Eric J. Troutman, Partner at Troutman Amin, and Angelika Munger, Paralegal at Troutman Amin, this webinar examined the ways that the Federal Trade Commission (FTC) has been increasingly asserting… Continue reading Webinar Recap: Breaking Down the FTC’s New Telemarketing Enforcement Sweep
Webinar Recap: What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More
Recently we hosted a entitled What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More. Hosted by Contact Center Compliance’s Chief Product Officer, Isaac Shloss, and with our esteemed guest Michele Shuster, Partner at MacMurray & Shuster LLP, this webinar covered a variety of important topics with nuance and depth. As Isaac… Continue reading Webinar Recap: What You Need to Know About Upcoming FCC Rulemaking, Exemptions, Robocall Mitigation, and More
May 2023 TCPA Grab Bag
May 2023 was a busy news month for telemarketing compliance and deliverability. Florida passed significant amendments to the Florida Telephone Solicitation Act (FTSA), Maryland and New Jersey passed new telemarketing laws, and the Federal Communications Commission (FCC) shut down a global gateway provider. In fact, so much happened that we were unable to find the… Continue reading May 2023 TCPA Grab Bag
What to Know About Calling In Florida
Florida Governor Ron DeSantis signed amendments to the Florida Telephone Solicitation Act (FTSA) on May 26. As we have covered previously, these amendments greatly reduce the risks of the FTSA for callers. But the amendments do not create a free-for-all for marketers. There are still rules to follow and there are still risks to heed.… Continue reading What to Know About Calling In Florida
FCC Orders Telecom Providers to Block Global Gateway Provider
The Federal Communications Commission (FCC) ordered voice service providers to block all traffic from One Eye, a global gateway telecom provider, due to what the FCC says is a persistent effort to facilitate illegal robocalls. This is the most drastic action that the FCC has taken against a carrier to date. It is also the… Continue reading FCC Orders Telecom Providers to Block Global Gateway Provider
Maryland Governor Signs Stop the Spam Calls Act of 2023 Into Law
Earlier this month, Maryland Governor Wes Moore signed the Stop the Spam Calls Act of 2023 into law, bringing new telemarketing regulations to the state. The law is mostly intended to prevent deceptive spoofing and unconsented marketing calls. The law’s main provision is a prohibition against using a prerecord voice or automated system to make… Continue reading Maryland Governor Signs Stop the Spam Calls Act of 2023 Into Law
Real Estate Company Reaches $40 Million TCPA Settlement
Real estate franchisor Keller Williams agreed to settle a Telephone Consumer Protection Act (TCPA) class action for $40 million. The settlement is in response to complaints covering a wide variety of alleged violations—National Do Not Call (DNC) Registry violations, internal DNC list violations, prerecorded voice violations, and automatic telephone dialing system (ATDS) violations. Unlike the… Continue reading Real Estate Company Reaches $40 Million TCPA Settlement
FCC Reconsiders Consent Standards Related to TRACED Act Exemption Review
On December 27, nearly 3 years to the day since the passage of the TRACED Act, the Federal Communications Commission (FCC) continued to tweak the law’s implementation with an Order on Reconsideration and Declaratory Ruling that addressed industry criticism of previous TRACED Act mandated rulings. Namely, it restored the previous standard of consent for calls… Continue reading FCC Reconsiders Consent Standards Related to TRACED Act Exemption Review
FCC Adopts Rule That Ringless Voicemails Are Robocalls
On November 21, the Federal Communications Commission (FCC) issued a declaratory ruling and order officially confirming that ringless voicemail (RVM) calls are subject to the Telephone Consumer Protection Act’s (TCPA) restrictions on robocalls. This comes in response to a petition from All About the Message, LLC requesting a declaration that RVM is not subject to… Continue reading FCC Adopts Rule That Ringless Voicemails Are Robocalls