Pennsylvania AG Sues Marketer for Supplying Leads to Robocallers

Last week, Pennsylvania Attorney General Josh Shapiro announced that he had filed a lawsuit against a digital marketer for generating leads that allegedly resulted in “hundreds of thousands of unwanted robocalls to be placed to Pennsylvania consumers.” Shapiro’s lawsuit alleges that Fluent, Inc. and its subsidiaries “collected personal information, including telephone numbers, and that was then sold to telemarketing companies.”

FCC Partners With States for Robocall Enforcement

The Federal Communications Commission (FCC) has been adopting a new strategy for enforcing robocall regulations that involves signing Memoranda of Understanding (MOU) with state attorneys general. In recent weeks, the FCC has announced MOUs with multiple states, usually in batches. The latest batch has now ensured that the FCC’s Enforcement Bureau has MOUs with a… Continue reading FCC Partners With States for Robocall Enforcement

FCC Chair Asks Congress for New Robocall Legislation

The four current members of the Federal Communications Commission (FCC) took questions from the House Subcommittee on Communications and Technology on March 31. As part of those discussions, FCC Chair Jessica Rosenworcel suggested that the FCC would benefit from legislation to give the commission additional robocall enforcement powers. Rosenworcel explained that the FCC believes that… Continue reading FCC Chair Asks Congress for New Robocall Legislation

Webinar Recap: What You Need to Know About America’s Most Dangerous Statute Moving into 2022

Yesterday, Contact Center Compliance conducted our first Telephone Consumer Protection Act (TCPA) webinar of the year, hosted by CCC’s Director of Compliance Services, Arvell Craig. As usual, our guest was Eric Troutman, the Czar of TCPAWorld. For our regular webinar attendees, his presentation served as an informative update to the wide range of important TCPA-related… Continue reading Webinar Recap: What You Need to Know About America’s Most Dangerous Statute Moving into 2022

Serial Plaintiff Scores Multiple TCPA Penalties Per Call

Andrew Perrong is an infamous Telephone Consumer Protection Act (TCPA) plaintiff and his latest court victory illustrates one of the less understood dangers of the TCPA: the fact that each call may violate multiple TCPA provisions and thus be assessed multiple penalties on each call. In Perrong’s case, he alleged that 26 prerecorded calls that… Continue reading Serial Plaintiff Scores Multiple TCPA Penalties Per Call

Pepsi Sued for Alleged Robocall Violations

On February 18, PepsiCo and one of its distributors were on the receiving end of a Telephone Consumer Protection Act (TCPA) class action complaint stemming from alleged robocall violations. The plaintiff in Epps v. PepsiCo Inc. and Quail Mountain Coffee & Vending alleges that he received “numerous telemarketing calls” to his cell phone with prerecorded voice messages from Pepsi asking if he would like to restock his supply of Pepsi products.