Summer Compliance News Roundup

2021 has already been an eventful year for compliance. A number of stories have understandably held the attention of the marketing and compliance industries, including Florida’s new telemarketing law and the ongoing consequences of the Supreme Court’s decision in Facebook v. Duguid. However, a number of other notable stories deserve some attention. This article will… Continue reading Summer Compliance News Roundup

FCC Proposes Moving Up Deadline for Small Providers to Adopt STIR/SHAKEN

UPDATE 5/24/2021 The FCC voted to adopt this rule at its meeting on May 21, 2021. Late last month, the Federal Communications Commission (FCC) released a Third Further Notice of Proposed Rulemaking (FNPRM) about the adoption of STIR/SHAKEN call authentication protocols. In the FNPRM, the FCC discusses the possibility of moving up the deadline for… Continue reading FCC Proposes Moving Up Deadline for Small Providers to Adopt STIR/SHAKEN

FCC Launches Robocall Mitigation Database

On Tuesday, the Federal Communications Commission (FCC) announced its latest effort to combat illegal robocalls: the creation of the Robocall Mitigation Database. Voice service providers will be required to use the database to inform the FCC of their efforts at mitigating unlawful robocalls. Voice providers are expected to file certifications in the database that attest… Continue reading FCC Launches Robocall Mitigation Database

Wireless Carrier ‘Trust Score’ Could Be New Barrier to Political Text Message Campaigns

The regulatory issues faced by political text message campaigns is a frequent topic that we cover on this blog. Usually the newsworthy issues relate to litigation or Federal Communications Commission (FCC) rulemaking and enforcement. But there is another angle to consider: telecom carriers changing their policies in ways that may dramatically reduce the deliverability of… Continue reading Wireless Carrier ‘Trust Score’ Could Be New Barrier to Political Text Message Campaigns

2021 TCPA Compliance Trends

There’s been a trend in outbound sales and lead generation over the last few years. You might describe it as a gradually constricting strangle on the ability of outbound call centers to actually get through to consumers. It’s no secret that this trend runs a parallel course with the trends of increasing TCPA compliance restrictions and other FCC led efforts to shield consumers from telemarketing abuse.

One Year Later: Tracking the Implementation of the TRACED Act

December 30, 2020 marks the one year anniversary of President Donald Trump signing the Pallone-Thune TRACED Act into law. The law, whose name is an acronym for Telephone Robocall Abuse Criminal Enforcement and Deterrence, is the first major federal telemarketing legislation in more than a decade. An addition to the Telephone Consumer Protection Act (TCPA),… Continue reading One Year Later: Tracking the Implementation of the TRACED Act

FCC Chairman Ajit Pai Will Step Down in January

Federal Communications Commission (FCC) Chairman Ajit Pai announced on Monday that he will leave the commission on January 20, 2021, the date that Joe Biden is expected to be inaugurated as president. While Pai’s term as Chairman was not set to end until June 2021, this decision to step down follows the usual precedent when… Continue reading FCC Chairman Ajit Pai Will Step Down in January

FCC Adopts Previously Proposed SHAKEN/STIR Rules

Two weeks ago, we reported that the Federal Communications Commission (FCC) had proposed new rules relating to the implementation of SHAKEN/STIR call authentication protocols as a part of the Commission’s ongoing efforts to put the TRACED Act into practice. At the time, the FCC announced that it would vote on whether or not to officially… Continue reading FCC Adopts Previously Proposed SHAKEN/STIR Rules

New Proposed FCC Order Continues Implementation of STIR/SHAKEN

Last week, Federal Communications Commission (FCC) Chairman Ajit Pai released a proposed Second Report and Order relating to the implementation of STIR/SHAKEN call authentication protocols as mandated by last year’s TRACED Act. According to the fact sheet that the FCC released, the order would do the following, if adopted: Require voice service providers to either… Continue reading New Proposed FCC Order Continues Implementation of STIR/SHAKEN

FCC Mandates Implementation of STIR/SHAKEN by June 2021

In another move to enact the provisions of the TRACED Act, the Federal Communications Commission (FCC) adopted an order that officially mandates that all phone companies implement STIR/SHAKEN call authentication technology by June 30, 2021. In the press release announcing the order, the FCC writes that “[w]idespread deployment of STIR/SHAKEN will reduce the effectiveness of… Continue reading FCC Mandates Implementation of STIR/SHAKEN by June 2021