Tag: Text Marketing

Florida’s Mini-TCPA Litigation Focuses on Text Messaging

Since Governor Ron DeSantis signed it into law on June 30, Florida’s new telemarketing law—officially known as CS/SB1120 but colloquially known as Florida’s Mini-TCPA—has been a source of concern for marketers in Florida and marketers who contact Florida residents. The first batch of mini-TCPA litigation has justified those concerns, particularly regarding text message marketing. Looking… Continue reading Florida’s Mini-TCPA Litigation Focuses on Text Messaging

New York Extends DNC List Restrictions to Text Messages

Last week, New York Governor Andrew Cuomo signed legislation expanding the state’s definition of telemarketing to explicitly include text messaging. The state’s restrictions on contacting residents whose phone numbers are on the Do Not Call (DNC) list now applies to text messages as well as voice calls. Previous versions of the state’s telemarketing regulations had… Continue reading New York Extends DNC List Restrictions to Text Messages

Consent Revocation: Masterclass Series Part 4 Rewind

Last week, Contact Center Compliance held the fourth and final episode in our Masterclass Series. This episode focused on the tricky topic of consent revocation. Hosted by Neal Kent, an expert panel featuring Eric J. Troutman from Squire Patton Boggs and TCPAWorld, Petrina A. McDaniel from Squire Patton Boggs and TCPAWorld, and Jeremy Gladstone from… Continue reading Consent Revocation: Masterclass Series Part 4 Rewind

Telemarketing and the Cannabis Industry

The legality of the cannabis industry varies wildly from state to state, and even between localities within individual states. Many cannabis companies spend considerable time and resources navigating this confusing legal and regulatory landscape. However, they often fail to understand another risky, similarly complex legal infrastructure: the world of telemarketing regulations.

TCPA Litigation After Facebook v. Duguid

April began with the Supreme Court’s bombshell ruling in Facebook v. Duguid. At the close of the month, let’s examine the fallout of that decision. A brief recap of the Facebook decision: SCOTUS sided with Facebook, setting a nationwide precedent for the narrow interpretation of the Telephone Consumer Protection Act’s (TCPA) definition of an automatic… Continue reading TCPA Litigation After Facebook v. Duguid

Text Marketing: Masterclass Series Part 2 Rewind

On April 7, Contact Center Compliance hosted the second session in our ongoing Masterclass series. This session focused on consent and text message marketing, with a notable influence from the recent, significant Supreme Court ruling in Facebook v. Duguid. The expert panel of Eric J. Troutman from TCPAWorld, Puja Amin from LoanDepot, and AC Evans… Continue reading Text Marketing: Masterclass Series Part 2 Rewind

TCPA for Text Messaging

In the world of marketing, different dialing methods carry different amounts of risk relating to potential Telephone Consumer Protection Act (TCPA) violations. Text messaging platforms are among the most widely used dialing methods and, thanks to constantly evolving court, the nature and extent of its risk is frequently changing.

Wireless Carrier ‘Trust Score’ Could Be New Barrier to Political Text Message Campaigns

The regulatory issues faced by political text message campaigns is a frequent topic that we cover on this blog. Usually the newsworthy issues relate to litigation or Federal Communications Commission (FCC) rulemaking and enforcement. But there is another angle to consider: telecom carriers changing their policies in ways that may dramatically reduce the deliverability of… Continue reading Wireless Carrier ‘Trust Score’ Could Be New Barrier to Political Text Message Campaigns

Cannabis Company Faces $5 Million TCPA Complaint

Cannabis companies remain a significant target for Telephone Consumer Protection Act (TCPA) complaints. The latest—Montanez v. Green Peak Industries LLC—is a class action in the Western District of Michigan Court seeking a whopping $5,000,000 in damages. The defendant is a Michigan-based chain of cannabis dispensaries. Michigan legalized the use of cannabis for recreational purposes in… Continue reading Cannabis Company Faces $5 Million TCPA Complaint